Do you have a question?
Here you will find answers to frequently asked questions from our customers about the care and use of your pool.
Purchase and delivery
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Are you ready for the CF experience?
Here you will find a list of our sales partners.
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On our map you will find a list of our nearest retailers where you can see our products.
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As a manufacturer intended exclusively for commercial dealers, please contact the dealer from whom you made your purchase to enquire about delivery conditions.
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As a manufacturer that only supplies professional distributors, we encourage you to contact the distributor from whom you made your purchase to obtain all the information relating to the delivery of your product.
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As a manufacturer exclusively for commercial retailers, please contact the retailer where you made your purchase. They will provide you with instructions on how to return your product in accordance with their return policy.
After-Sales
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Each product has a warranty, which is set out on the product page of the website and in the documentation, which is also available for download.
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If you would like to have your CF device repaired, please contact your dealer, who will initiate and supervise the repair of your device in our workshops.
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You are a private individual and have purchased the pool from one of our dealers: Please contact this dealer if you have any complaints.
You are a professional dealer who sells our products:
Please contact CF group France customer service on 09 70 72 5000 or by email at info.fr@cf.group.You are a professional who wishes to distribute our products:
Please send us a message via our contact page.